Returns
We are a registered reseller of Verifone, First Data, Hypercom, Ingenico, Panini, Digital Check, Epson and many more! We offer a 15 day full money back guarantee* and is covered by the 1 year manufacturers warranty. All of our equipment is delivered to us from the manufacturer and is the most recent versions of each terminal available.
Returns must be made within 15 days of the invoice date of your purchase. If you return a product to us, we will refund your purchase price, minus shipping charges, and any applicable restocking fees. Returns are subject to a 20% restocking fee if the terminal has been opened or used as we can no longer sell the equipment as new. We will not accept returns on obviously used equipment. You are responsible for the cost of return shipping and handling unless an error was made on our part. All returns must include a Return Merchandise Authorization Number (RMA#). RMA# requests are made via http://cardmachineoutlet.com/pages/returns.
Returned items must be in original packaging, in as-new condition with the original packing slip, all warranty cards, manuals and accessories. No refunds or exchanges will be made without the original packaging and accessories. We will process your return as quickly as possible, but please allow up to 20 business days for your return to be processed and your card to be credited once your return has arrived.
*Return policy dependent on manufacturer return policy
**Programmed or encrypted equipment cannot be returned due to credit card compliance regulations. Please make sure the equipment purchased is compatible prior to programming.
**Large orders above $3000 are non-returnable unless prior approval has been received.Please make sure the equipment purchased is compatible prior to purchasing.